Shipping Policy
At MEMO FUR, we partner with Eprolo and global suppliers to bring you the best pet products at affordable prices. Please allow 5-15 business days for processing and delivery.
Shipping Times
- Standard Shipping: 10-20 business days
- Expedited Shipping: 5-10 business days (where available)
Tracking
Once your order ships, you'll receive a tracking number via email. Some international orders may have limited tracking updates.
Returns & Exchanges
30-Day Return Policy
We accept returns within 30 days of delivery for unused, unopened items in original packaging.
How to Return
Contact us at gamemagickit@gmail.com with your order number and reason for return. We'll provide a return address.
Refunds
Refunds are processed within 5-7 business days after we receive your return. Original shipping fees are non-refundable.
Damaged Items
If your item arrives damaged, email us within 48 hours with photos and we'll make it right.
